Privacy Policy

We collect information you provide directly to us and information generated through your use of our services.

Information you provide: When you contact us, apply for beta access, or register for an account, we collect your name, email address, organization, role, and any other information you choose to provide. This includes responses to application questions and messages sent through our contact forms.

Account information: If you create a Vektus account, we collect credentials and profile information necessary to operate and secure your account.

Usage data: We automatically collect information about how you interact with our services, including pages visited, features used, time spent, browser type, device type, IP address, and referring URLs.

Communications: We retain records of communications you send to us, including support requests and feedback.

We use the information we collect to:

• —Provide, operate, and improve our products and services
• —Process and evaluate beta access applications
• —Communicate with you about your account, inquiries, and our services
• —Send product updates, announcements, and security notices
• —Monitor and analyse usage patterns to improve user experience
• —Detect, investigate, and prevent fraudulent or unauthorized activity
• —Comply with applicable legal obligations
• —Respond to legal requests and enforce our terms

We do not sell your personal information to third parties.

We do not share your personal information with third parties except in the following circumstances:

Service providers: We share information with trusted service providers who assist in operating our services, including email delivery, cloud hosting, and analytics. These providers are contractually required to protect your information and may only use it to provide services on our behalf.

Legal requirements: We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

With your consent: We may share information in other circumstances with your explicit consent.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or legitimate business necessity such as fraud prevention or legal compliance.

We use cookies and similar tracking technologies to operate and improve our services. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our platform.

Essential cookies are required for the platform to function and cannot be disabled.

Analytics cookies help us understand how visitors interact with our services so we can improve them. You may opt out of analytics tracking through your browser settings or by using a browser extension that blocks tracking scripts.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain features.

We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These include encryption in transit and at rest, access controls, and regular security reviews.

No method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and applicable regulatory authorities as required by law.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• —Access — request a copy of the personal information we hold about you
• —Correction — request that we correct inaccurate or incomplete information
• —Deletion — request that we delete your personal information
• —Portability — request your information in a structured, machine-readable format
• —Objection — object to certain processing of your information
• —Withdrawal of consent — withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@vektus.io. We will respond within 30 days. We may need to verify your identity before processing your request.

If you are a resident of the European Economic Area, you have the right to lodge a complaint with your local data protection authority.

Our services may contain links to third-party websites or integrate with third-party platforms. This Privacy Policy applies only to information collected by Vektus. We are not responsible for the privacy practices of third-party services and encourage you to review their privacy policies.

Our current third-party service providers include email delivery services and cloud infrastructure providers. All providers are required to maintain appropriate data protection standards.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us at privacy@vektus.io and we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page and notify you by email or through a prominent notice on our platform prior to the changes taking effect.

Your continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: